Boost sales, leads, and enhance your customer care, by chatting with customers using their favourite communication channels. Chaty, now available in your online stores, enables you to chat with customers using 20 different channels, everything from WhatsApp and Facebook Messenger to SMS, Viber and Telegram. Available with all Avanty plans. 

Communicate with customers in their preferred channels

When customers want to communicate with an online store, they prefer to connect using the channels they already use. This also means they can continue the conversation even after they’ve left the store.

With Chaty, you've got 20 different channels to choose from for communicating with store visitors. Not only does this enhance your customer care, but it also leads to increased sales and leads.

The Chaty widget is fully customisable, so design it to match your website’s look and feel by changing colours, size, position, adding an effect or call-to-action message, uploading custom images for each chat channel, and more.

Here is how you get started with Chaty

To get started with Chaty now, open any eCommerce site, go to Manage Store > Apps > App Market and search for Chaty. Check out the video below, where we walk you through the process of installing Chaty to your store. You can also find this template in our template gallery.